Corporate strategy

While we are locally focused in serving our customers, we work together as one organisation towards one future. Our strategy sets out a clear vision supported by a set of goals towards which all of our operating companies around the world are working.

Our vision is to be the most admired and respected software provider in the world. Our business will grow as we help our customers manage their businesses more efficiently. Our products will be easy to install, customise and maintain. The services and support provided by our people and our partners will help to take the complexity out of managing business processes. Our business model and the way in which we operate will make it easy to deal with Sage.

  • Objective
  • Strategy
  • Progress

  • Be a key leader in all markets of the world
  • Supply business management software and services that help our customers run their businesses more efficiently
  • Leading market positions enhanced in several key markets in all our major markets

  • Develop products and services which are the most compelling fit with a customer's country and industry
  • Maintain high levels of quality service support that feed back into the product and services development cycle
  • Contract renewal rates maintained at 81%

  • Have the most trusted brands
  • Invest in a strong brand identity consistent with our corporate values
  • Global brand development project to identify and apply Sage's core corporate values across our businesses

  • Have the most satisfied and active customers in our industry
  • Focus on product innovation
    • Focus on value-added services
    • Fulfilment of the changing needs of our customers
  • Migration revenue increased by 9%
    • Combined software/support contract revenue increased by 14%
    • New integrated product suites well received

  • Experience superior organic revenue growth versus our peer group
  • Anticipate market developments and develop products and services to meet changing customer needs
  • Subscription revenue grew by 10% driven by combined software/support contracts

  • Be recognised as one of the most admired employers
  • Build organisational leadership to drive business performance
  • Continued investment in talent management, succession planning, people development and HR processes
 

© The Sage Group plc 2008. All Rights Reserved.

The Sage Group plc, a company registered in the United Kingdom, with registered number 02231246 and with its registered office at North Park, Newcastle Upon Tyne NE13 9AA.